So You Want to be Connected….

In today’s world, one of the main buzzwords is “smart”.  This word usually refers to a device that has the intelligence to identify your next request and act to provide the information almost instantaneously.  In order to do so, the device has to be connected to the internet.  Right now, “smart” devices are limited mainly to cell phones and computers.  I just watched a webinar that talked about the “home ecosystem” needed to form a “smart home”.  However, almost nothing was said about security.  Imagine connecting your kitchen appliances to the internet.  From any remote location, you could start a load of laundry, do a load of dishes, or cook dinner and have it ready by the time you get home.  Similarly, you could adjust the temperature of your thermostat so that your home will be cooled or heated when your family gets home.  It all sounds great. But, there is a downside.  No matter how far technology advances and no matter how secure networks become, hackers (as they are known today) will ALWAYS be around to try and break the system.  As long as people are connected, hackers will try to steal information.  With that information, imagine someone taking control of your home, whether it’s listening in, watching you, or controlling your devices.  It’s up to you to decide whether you want such devices in your home.  If you don’t mind somebody spying on you, that’s fine.  Remember, those ads that pop up on your phone or computer just when you happen to be thinking of buying the same item, didn’t just pop up by coincidence.  They popped up because someone has captured information about something that interests you.

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Drain Pump Bracket Failure

We have discovered that there are a number of complaints regarding Samsung washing machines on the internet. While investigating the cause of water damage to a residence, it was determined that a drain pump bracket had broken in one of Samsung’s laundry products. The incident details have been reported on our website. Please visit us at www.rjhill.com/ click on Samsung Washing Machines in the toolbar. Based on the number of complaints found on line, this is not an isolated incident and Samsung should be well aware of the bracket failure problem.

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