33 Years and Counting

Thank you to all who have expressed their congratulations on our completion of 33 years in business.  This milestone would not have been possible without the support of our clients.  Thank you for placing your trust and confidence in us.

R.j.

Fox 10 TV Investigates Vortens Toilet Tanks

We have been reporting on the Vortens toilet tank problem for three years and still receiving comments from people who have experienced failures. The comments have paid off!  WALA Fox 10 News out of Mobile Alabama has picked up the story and conducted an investigation.  Turns out that one of their people also had a bad experience with these products.  If you would like to see the video, please click on the following link:

http://www.fox10tv.com/story/33671014/consumers-beware-faulty-toilets-cracking-leaving-thousands-in-flood-damage-costs

Samsung Recalls Washing Machines

The Consumer Product Safety Commission has announced that Samsung is recalling approximately 2.8 million top loading washing machines. The top of the machines can detach while in operation and pose a risk of injury. The detachment has been described recently by news reporting agencies such as ABC as an “explosion”.  This recall involves 34 models and is also dependant on the serial number.  The model and serial number information can be found on labels attached to the back of the machines.  Once the model number is verified, Samsung will have to be contacted in order to determine if the serial number assigned to that machine is involved in the recall.  Samsung can be contacted by calling 1-866-264-5636 or online at www.Samsung.com .  If a washing machine is identified as part of this recall, consumers will have one of three options: a free in-home repair and extension of the manufacturer’s warranty, a rebate to be applied to the purchase of a new machine (including another brand), or a full refund for consumers who purchased their machines within the past 30 days of the recall announcement.  The date of the recall announcement is November 4, 2016.  The recall number for this recall is 17-028.

The following machine models are part of this recall:

WA40J3000AW/A2          WA45H7000AP/A2

WA45H7000AW/A2          WA45H7200AW/A2

WA45K7600AW/A2          WA45K7100AW/A2

WA48H7400AW/A2         WA48J7700AW/A2

WA48J7770AP/A2             WA48J7770AW/A2

WA50K8600AV/A2          WA50K8600AW/A2

WA52J8700AP/A2            WA52J 8700AW/A2

WA400PJHDWR/AA        WA422PRHDWR/AA

WA456DRHDSU/AA         WA456DRHDWR/AA

WA476DSHASU/A1           WA476DSHAWR/A1

WA484DSHASU/A1           WA484DSHAWR/A1

WA 48H7400AP/A2           WA50F9A6DSW/A2

WA50F9A7DSP/A2             WA50F9A7DSW/A2

WA50F9A8DSP/A2             WA50F9A8DSW/A2

WA 52J8060AW/A2           WA 5451ANW/XAA

WA5471ABP/XAA                WA 5471ABW/XAA

WA56H9000AP/A2             WA56H9000AW/A2