Samsung Washing Machine Update

Recently, we updated our blog to include another instance of a failed drain pump bracket in a Samsung washing machine. In that update, it was reported that the Consumer Product Safety Commission’s (CPSC) local representative had been notified and asked to investigate. On August 26, we were notified that the CPSC’s compliance division was not taking any action at this time. It is therefore recommended that consumers who have experienced problems with Samsung’s drain pump bracket failures report the failures to the CPSC. The website address is http://www.cpsc.gov . Follow the links to on the home page to submit your complaint. An exemplar photograph of a broken bracket and pump is shown below.

Broken bracket and pump found in Samasung washing machine